Word From Our Founder
Hi everyone, thank you for your patience as we navigate through the rest of our pending Group Buys that have arrived at our forwarder's warehouse in China and elsewhere. Originally, by now, all shipments should have been sent off to our warehouse in Los Angeles by now, but given the volatile environment of the new tariffs by the USA, things have been delayed. But rest assured, our team is working on this and ensuring that your orders arrive ASAP and, ideally, without any customer needing to pay out of pocket for the tariffs.
We are also changing the format for our updates for current and future Group Buy projects. Previously, all updates were announced on Notion or our Discord server. However, we know not every customer is on Discord or knows how to access the Notion workspace. As a result, we have decided to start publishing updates directly through blogs, which can be found on our main store website. These updates will then be linked in our Discord server as well.
We hope this updated process will better inform our customers on project status moving forward and ensure that as many customers can receive an update, without needing to learn how to use a new app like Notion and Discord.
As new updates arrive, we will edit and post updates live in these new blog posts, so feel free to check back on them periodically.
Again, thank you for your patience and shopping at KFA. We know you have many options to choose from and we're honored you chose us! - Jerry.
Tariff Update (April 10, 2025)
It is unfortunate that we have to announce the tariffs will delay many pending Group Buy orders. The situation is constantly shifting and extremely unpredictable at the moment.
Projects Affected:
- F1-8X-V2
- Neo75
- S46
- TB8
- Zoom Tiga
The great news is that the delay is fairly minimal, all things considered. We're expecting roughly a one month delay at most for all of the above projects. This means instead of receiving the products at the end of Q1 2025, customers will receive them in Q2 2025 instead.
The best news is that while there is a slight delay, we are happy to report that none of our customers for any of these group buy projects will need to pay additional funds to receive their product. KFA will eat all the costs associated with the new tariffs.
Project Shipping Update (April 10, 2025)
F1-8X-V2
Production has been completed by GEON and the orders for KFA customers have been packed and ready to ship. We are in contact with a new freight forwarder in Korea on how to best handle the tariffs. Once this is done, we will pay for the shipping quoted by them, then they will ship everything through sea shipping to our LA warehouse. Once the products are loaded on the ship, it will take approximately 30 days for them to arrive in LA. You can see the latest image of the orders from GEON below.
We will provide new updates when it's confirmed the products are with our Korea forwarder and then another update when it's confirmed on a ship, then when they clear USA customs, and then when they arrive at our warehouse.
Neo75, S46, TB8, and Zoom Tiga
These products have all finished manufacturing and are currently in our freight forwarder's warehouse in China. Because of the new tariffs, our old quote and shipping plan became outdated, so the products have remained at the warehouse. We're waiting on a new quote from the forwarder that factors in the tariff cost to the USA.
Again, KFA will be covering all of these costs for our customers, so there will be $0 out of pocket cost from our customers.
Once we agree on the new quote, the products will be loaded on a ship to the port of Long Beach in Los Angeles. It will take the ship approximately 29 days to reach LA. Then probably another week to clear customs.
We will make additional updates when the products are confirmed on a ship, then when they arrive in LA, then when they clear customs and arrive in our warehouse.
Questions On Order Status
We hope this update was helpful for you. But if you have any other questions, please don't hesitate to reach out to us in our Discord server or our customer support team. We're always happy to help! Alternatively, if you don't feel like our support team is providing the adequate level of service, feel free to DM me (Jerry) directly on Discord or email me. It's just my name at keebsforall.com. I will make sure you're taken care of!
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