Thank you to all of our wonderful customers at KFA! Here is the latest update on the various Group Buys that are still left on our end. As always, we appreciate your support and patience!
TB8
The last update I have for this is that some vendors did receive their keyboards, so it doesn't appear to be in the same boat as Jris80. However, when I reached out to the person running this project, he responded that he sent these keyboards to our forwarder and that there should be a tracking number he can send.
I then asked him to send the tracking number, but was met with silence. I have repeatedly followed up each week and still have not received a response or tracking confirmation yet.
I'm continuing to follow up with them and I will also follow up with forwarder to have them initiate a search in case this was missed by them.
As soon as I have an update, I'll post it on our blogs here.
F1-8X-V2
This has been all fulfilled other than a few users who are waiting on their specific configurations. We will likely refund these users if GEON does not have extras in these configurations.
The PCBs that had original factory defects have also been shipped by GEON to us. I can confirm that these have been received and is currently in our warehouse.
We will be going through a full list of users who ordered the original defective ones to ship the replacements to them.
Please keep an eye out for this over the coming days and weeks.
KAM Soda Squid
I have been informed that the desk mats have already finished producing and was shipped to our forwarder. I am waiting for confirmation from our forwarder. Once it's received, I will schedule shipment to our warehouse in the USA.
They will sit here waiting for the keycaps to be finished unless the customers specifically only ordered the deskmats in their order.
Jris80
As many of you have already noticed. The partial refund of 80% of each customer's order has been sent out over the last two weeks. Apologies for the delay on this, but I'm glad we were able to finally issue these to our customers, who have been patient and waiting a very long time for this. I hope with the changes I've made to our Group Buy processes at KFA, things like this will just be more unlikely to occur.
MKC65
Now that the Jris80 store credits have been sent out, I will be issuing the store credits for MKC65s next. Please keep an eye out for these and if you don't see anything over the next two weeks over email, please reach out to us at our help email, help@keebsforall.com, so we can look into it for you. There were a few customers that were missed from the Jris80 refunds and they later reached out to inform us, so we were able to remedy them.
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